Gicleé comes from the French word meaning 'to spray' and it refers to a process of printing used in making fine art prints, in which pigment based inks are combined with high quality archival paper. The resulting prints have more range of tone and colour, and are generally less vulnerable to fade under light. We use this process to ensure that you receive a crisp, satisfying reproduction of the original artwork.
How will I receive my gicleé print?
Your gicleé print is produced on high quality archival paper and then rolled and shipped in a tube.
Do you offer framing with your gicleé prints?
Not as standard, but if you'd like your gicleé print framed please get in touch at hello@siddiqajuma.co.uk to discuss options.
How will I receive my canvas print?
Our canvas prints are made using the highest possible quality materials and digital printing process. We use solid European pine framing and a 420gsm heavyweight, premium archival grade canvas with 75 year+ fade-resistant pigment ink, which delivers amazing quality, detail and vibrant colour.
Each print comes hand laminated with a matte print varnish with archival certified UV protection, colour enhancement and depth, which will be resistant to scuffing or fading. You will receive a hand-finished canvas print of superb quality that is stretched over a frame and ready to hang on your wall.
What are your delivery and returns policies?
You can find more information on this on our shipping and returns pages.
How do I buy original artwork or arrange a commission?
Whilst the website only has prints available, we're always happy to discuss purchases of original artwork, or even special commissions. You can use our contact form to get in touch.
I'm looking for a print but I can't find it. Are all of your pieces available as prints?
The online print shop is just starting up, so we've launched with a selection of the most popular pieces. We'll be adding all of the pieces over the next few weeks. In the meantime, if you want to get a print of a piece you've seen elsewhere, perhaps on Instagram or an exhibition, just get in touch and we'll organise it for you.
What is a gicleé print?
You can find more information on how your art prints and canvas prints are produced over on the print materials page.
How much does delivery cost?
Standard delivery in the UK is free of charge. We may add more delivery options, such as expedited deliveries, in the future.
Europe - £15.00
Rest of World - please email hello@siddiqajuma.co.uk for a quote. Please note that all customers are responsible for any additional tax and duties that may apply.
Shipping fees for originals / commissions will vary on many factors including destination country, size and weight. We will therefore provide you with an accurate quotation for shipping during your private consultation.
How is my order delivered? Will I be able to track it?
Most orders are sent by courier, but a lot depends on the size of your print. Wherever we have tracking numbers, we will include them in your shipping confirmation.
How are my prints delivered?
Giclée prints are rolled and packed in sturdy poster tubes.
Canvas prints are stretched over a frame and boxed.
Commissions / original works will be packaged suitably to avoid damage during transit.
How long will my order take?
For print orders in the UK, please allow 7-21 days for delivery. In other territories please allow up to 6 weeks. If you have any further questions please email: hello@siddiqajuma.co.uk.
For commissions / original works, you will be given an accurate lead-time during your private consultation.
How do I return an item?
As all of our print orders are made-to-order, should you wish to return your print due to a change of mind, we will provide you with a credit note / redeemable voucher to the same value as your purchase. A full refund will only be provided in the rare instance that an item has arrived damaged.
Unless a product has arrived damaged, you will be responsible for the cost of the return packaging and shipping. The item(s) must reach us in exactly the same condition as they were received.
However, please don't return anything without getting in touch with us first: hello@siddiqajuma.co.uk. Please note you have 30 days to bring any issues to our attention.
Refund payments
Where refunds are payable, they will be issued by the same means of payment as you used for the initial transaction. You will not incur any fees as a result of such refund. All refunds will be processed within 48 hours of receipt of the item.
